Emma: Your Virtual Support Companion at SDMI

At Steinberg Diagnostic Medical Imaging (SDMI), we are dedicated to providing an exceptional patient experience by seamlessly blending compassionate care with advanced technology. As part of this effort, we’re expanding Emma's role—our AI-powered virtual assistant. Emma is designed to assist both patients and physicians with basic tasks related to imaging services. While she doesn’t replace direct human support, she’s available 24/7 to help with common needs. Here’s how Emma can assist:

For Patients:

• Appointment Scheduling or Cancellations: For patients with referrals, Emma assists with scheduling or canceling appointments.
• Billing Inquiries: Directing patients to the right resources for payment options.
• General Questions: Emma answers many common questions regarding services and locations.
• Medical Records: Emma provides direction on where to go to access imaging results.
• Preparing for a Visit: Emma will send you a link to helpful guidelines based on specific exams.

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For Physicians:

‍Emma connects referring offices directly to a live person for real-time assistance, addressing inquiries and minimizing phone calls and wait times.

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Why Choose SDMI for Imaging Needs?
SDMI doesn’t just offer medical imaging services—they focus on providing a comprehensive patient experience. With state-of-the-art technology combined with compassionate care, SDMI ensures accurate and timely results.

• Advanced Imaging Techniques: SDMI uses the latest diagnostic technologies to deliver precise results that aid healthcare providers in making informed decisions.
• Locally Owned & Operated: SDMI has been a family-owned business since 1988, dedicated to serving Southern Nevada with care and commitment.
• Patient-Focused Care: Understanding that medical visits can be intimidating, SDMI’s team is dedicated to making patients feel comfortable and supported throughout their visit.

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The SDMI Difference: It’s What’s Inside That Counts
Whether utilizing cutting-edge imaging technologies or providing compassionate care during exams, SDMI is committed to delivering the highest standard of service.

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Try Emma Today!
Emma is available now to assist with routine tasks at SDMI. Whether for patients seeking assistance or physicians managing referrals, Emma can provide helpful support for common inquiries.

Start chatting with Emma today!