We love to get feedback from our patients about their experiences with us. These comments are from actual patients who recently completed our Patient Satisfaction Survey.
From start to finish my experience was pleasant, informative & professional. I interacted with 3 different Staff members & all were welcoming, professional, personable, informative & compassionate and I am grateful.
Every single time I have been in for a test, the staff (technologists) were so considerate of my questions/comfort/anxiety. They always walk me through the procedure and talk to me during the procedure. I cannot say enough good things about these technologists. Professional, know their stuff, courteous and really care about the patient.
My life has literally been in your hands. A couple of years ago I was diagnosed with stage one breast cancer. I wish I could thank the person that spotted the problem at such an early stage
My wife visited Steinberg Imaging Center for a Scan and she received incredible Customer Care. Both Katelyn and Mike were fantastic. Katelyn was very caring treating my wife as if she were a VIP! She informed her every step of the Process. Mike called me to confirm the appointment and was amazing on the phone and then he invited me into the scan with my wife. He explained everything that was going to take place and made sure she was comfortable. He was very professional and showed exceptional customer concern. Please tell both Mike and Katelyn of our appreciation for their Outstanding Service. Wishing all a Happy Thanksgiving and JOYous Holiday season!
I was referred to another radiology imaging center but I prefer SDMI. You do a more thorough job and have a great staff!
I cannot thank you enough for the promptness, care, concern and kindness that you provide at SDMI!!! Every year, my mammogram is the quickest and easiest Healthcare appointment I have! Everyone is professional and so caring. I always stop at the front desk on my way out to thank them for the care from everyone at SDMI, (from the front desk to the technologist, everyone is wonderful)! I will not go anywhere else!
Very kind people, they made sure I knew what was happening the whole time during my check-in and my procedure and I appreciate that.
The technologist made me fee at ease and was quick but thorough. Best visit with your company to date!
Everyone was very nice. The tech that did the CT scan was AWESOME! She was friendly, kind, informative and made me feel comfortable.
I’m an RN here in Las Vegas, and I’ve been an RN for 39 years… I would not choose anywhere else. I’ve lived here for many years and I would only choose Steinberg.
…WOW What wonderful customer service and at the time I was interviewing for a position and I thought then and there I really want to work for this organization.
Juanita in the Collections Department was WONDERFUL in helping me figure out a manageable solution. She was concerned, caring, helpful, an overall sweet, personable woman. Truly an angel in disguise. Juanita, Thank you for being on the other end of the phone call that day.
I had a good experience at SDMI for my MRI. I think the name of my technician was Jerome. I was nervous, however, he was very calm and did not seem to be in a rush. Jerome was organized, professional, and sensitive to all my concerns. Thank you so much! Awesome job!
SDMI has an amazing staff that has helped me through my cancer treatments. From the beginning, when installing my port, they held my hand and told me stories about survivors in their families and were very thorough in explaining everything they were doing and how the port would work. I returned to them to have my port removed again, and again I was treated with kindness, patience, and given a thorough understanding of what the procedure was going to entail. I have had several scans since then and even though it was different staff members, they were also very kind and informative of each procedure.
Had an MRI done today. I have stage 4 lung cancer and was in extreme pain and experiencing severe weakness. The tech was fabulous and wheeled me to my car and helped my friend get me in the car. Susan was so kind and thoughtful. Thank you Susan, you are a star employee. Wish everywhere I went there were employees like you.
I made several visits to SDMI last year while my body was healing. I had several broken ribs and required frequent appointments with ultrasound which were ordered by my referring physician. With each visit, the staff at SDMI was always pleasant and extremely competent. I always felt like I was in good hands.
They made me feel good. They made me feel important. They made me feel like I’m part of this family. They made me feel like I’m a real person.
Edmee was exceptional!! She took her time, was extremely pleasant and seemed to love her job. I would love to have her for all of my mammograms!
I had a good experience at SDMI for my yearly mammogram. I had been delaying this appointment because of [other health concerns], but my doctor said it was ok to have the mammogram. The technician was wonderful! She was so understanding and she made sure I was comfortable. It was because she was careful, kind, and attentive that it went so well. Thank you very much!
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