Steinberg Diagnostic Medical Imaging (SDMI) continues its trend as a technology leader, implementing online scheduling. Not only do they consistently install state of the art equipment in their facilities they continually increase the technology solutions available for patients. The first in Southern Nevada to offer this scheduling solution came after truly listening to patient feedback. Common requests included: the ability to schedule X-Ray’s (previously performed on a walk-in basis), to bypass traditional scheduling which could lead to hold times, and text message alerts that your order is ready to be scheduled. “The results have been incredible, patients have quickly taken to the online option, and we see the number of appointments scheduled online increase daily.” Rachel Papka, CHIO (Chief Health Informatics Officer)
The online alternative is initiated once SDMI receives a referral and that triggers a text or email with an invitation to schedule. Following the on screen instructions is easy; set up an account & verify your identity, select the test you want to schedule, pick a day and time and answer a few questions. To learn more about the process watch here
Patients should note that not all exams can be scheduled online. Complex exams such as PET Scans and Biopsies still need to be scheduled with a scheduling specialist to ensure extra care is given. Most other exams such as; Mammograms, Ultrasounds, MRI’s, CT’s and yes, X-Ray’s can all be scheduled online.